On this page you will find almost all the
questions you may have regarding 'UNITED'
Q. What is the minimum quantity of order?
We do not maintain any such criteria as no order is small or big for us.
However, considering the freight charge structure, overall cost of a small
consignment is more than any usual size of consignment.
Q. What are the terms of payment?
We have very simple terms of payment for client's convenience, such as:
This is one of the most ideal mode of payment for
smaller orders. Along with being convenient it also minimizes bank charges.
Payment through bank drafts / cheques drawn in the name of M/s United
Surgical Industries is accepted by us. However, transfer to our Bank
account is more convenient and faster.
ADVANCE PAYMENT IN PART :
For larger orders, client may place the
order with an advance payment of 50%. And the balance will be paid through a
designated bank against the delivery of documents. The customer needs to pay
the bank charges.
LETTER OF CREDIT: Irrevocable L/C is the best way of payment - wherein the
customer pays all bank charges, excluding our bank charges.
Q. What are the details of the bank?
The bank details are as follows:
Bank of Baroda
New Delhi (India) - 110092
Note: Please inform us before / after initiating any payment to our bank
Q. What are the freight charges?
The modes of shipment we prefer are Sea Freight and Air Freight. However,
we also ship orders through Post parcels, Couriers etc., as per the specific
instructions received from customers. The shipping charge will depend on
various factors like weight / volume of the shipment, destination to which
it has to be shipped and the mode of dispatch.
The client may ask for prices inclusive of freight charges or opt for
receiving a consignment on the basis of 'Freight to Pay'. The Cost Insurance
and Freight rates are quoted if the exact quantity, destination and mode of
dispatch are intimated beforehand.
Q. How can I get a Quote?
To receive a quote please fill the Enquiry Form. available in this website.
You can also view the Contact Us segment for details of other modes of
Q. How can I get Price List / Catalog?
Please fill the query form available in this website or view our contact
details and forward a request though email / telephone / fax for price list
Q. What are the quality certifications
that UNITED has?
Right from the incorporation, quality has been of utmost importance for
UNITED. So, we have a well laid quality management system in place. Our
focus on total quality management and good manufacturing practices
guarantees products & services in compliance with the current
We ensure to deliver highest standard of surgical / hospital appliances,
instruments and more tested on defined parameters to ensure safety and
performance. With our consistent efforts to achieve excellence in all the
spheres of the business, we have been certified with the following:
ISO 9001: 2008
Certification: UNITED got ISO 9001 certification in
the year 2005, which has been upgraded to ISO 9001: 2008.
UNITED possess CE certificate for full range of Hospital
Furniture (Hospital Beds, Delivery Beds/Table, Surgical Operation Table,
Patient transfer Trolleys, Neonatal Equipment, Examination Tables, Ward /
O.T.Equipment and Surgical Operating Lights etc),
ISO 13485 : 2003
Certification: Always leading in quality, UNITED is
ISO 13485:2003 certified.
ISO 14001 : 2004
Certification : UNITED is ISO 14001 : 2004, which
shows a company is friendly to the environment.
Q. How one can contact UNITED?
Very simple and easy! Either contact us on the address given below or
e-mail your business query. Our responsive customer care team will respond
to your query at the earliest.